Frequently asked questions
For help finding the perfect fit for each style, please reference the sizing guide on each product page. We typically recommend ordering a half size smaller than you normally wear in sneakers. If you have worn Meindl previously, order the same U.S. size you have worn in the past. (We recommend sizing down because our styles run large.) All our sizing online is ordered based off U.S. sizing. If you are still unsure, review our Meindl Sizing page for more details or send us an email with your questions and we will help you choose your perfect fit.
We want to make sure you get the right boot and size for you. That's why Meindl USA always covers the return shipping on the first exchange/return in the contiguous United States. Just please make sure your boots meet these requirements when returning:
- Your items are in original condition, tags attached and in their original packaging.
- Your return request is submitted within 60 days of receiving your original order.
Please review our full return policy or click here to start an exchange or return.
Meindl USA stands behind all our product and we offer a limited 12-month warranty from date of purchase against all manufacturer defects. Any damage caused by improper care or natural wear and tear are not covered. This includes, but is not limited to: abuse, improper care, alterations, negligence, modifications, or if used in a manner for which they are not intended. To see the full warranty description, please visit our Meindl Warranty Policy page.
We are proud to be based in Sidney, Nebraska. We would love to have you visit our retail location. If you're passing through or nearby, give us a call (833-563-0101) and we will set up an appointment for a personal shopping experience. Currently, we do not have any other retail locations. We operate only through our popular website and our office/retail location in Sidney.
As a veteran-owned business we take pride in offering active military, military veterans, law-enforcement and certain other outdoor professionals, outfitters, and guides a discount. Send a verification email to info@meindlusa.com and we can help get set up today
Contact us
Have a question, or want a product recommendation? Get in touch.