Meindl USA Warranty Policy

Meindl USA Warranty and Repair Policy

Meindl USA stands behind all our boots. We warranty to the original owner any boots purchased through Meindl USA for up to one year (12 months) from the original date of purchase. If our boots fail from manufacturing defects or poor workmanship in the first year, we will repair your boots or replace them if the defect is beyond repair.

Please note: Meindl USA only warranties boots purchased originally through Meindl USA. We are unable to cover warranties for boots purchased from other retailers. Meindl USA's Warranty Policy is nontransferable and cannot be transferred to another owner.

Warranty Conditions and Limitations

The following conditions may void your warranty:

  • Improper boot care and maintenance - Warranty is not extended if boots have not been properly maintained. Read our How to Maintain Your Meindl Boots guide.
  • Usage in a manner not intended - Meindl Boots are designed for hunting and/or hiking. Damage incurred during use outside of said activities may void warranty.
  • Exposure to fire, artificial heat, and/or foreign substances
  • Unauthorized repair or modifications
  • Improper storage - Reference Step 4 in our boot care guide.
  • Accidents or abuse
  • Normal wear and tear
  • Improper fit or discomfort - Not covered under warranty.

Boots qualifying for warranty must be sent to Meindl USA for inspection before a final decision is made. At the discretion of Meindl USA, boots will be repaired, replaced, or issued as a store credit. If replacement is required, it can only be the same style and size. If the warranty boot is discontinued and out of stock, we can refund your original purchase or apply that amount toward a new boot.

Examples That May Void Warranty

  • Use of improper leather conditioners or oils - Meindl USA requires Meindl Sport Wax and Meindl Wet Proof Spray or Meindl Suede Leather & Conditioner (depending on the boot) for conditioning boots to be eligible for warranty. Other products may contain high levels of animal fats and oils which can cause the adhesive on rands to delaminate. 
  • Exposure to heat sources such as open flames, wood burning stoves, artificial heat, ozone machines, or forest fire - may cause rubber rands to delaminate, bubble and/or crack. 
  • Exposure to foreign substances: chemicals, manure, diesel, petroleum fuel, concrete, etc. - may lead to premature breakdown of leather and midsole components.
  • Tread worn down more than 75% on any boot lug of the outsole.
  • Warranty is not extended on repaired or replacement boots beyond the original 12-month warranty.
  • Boots purchased from 3rd party marketplaces or other retailers such as Cabelas, Amazon, eBay, etc.

Begin Warranty Claim Process